Terms and Conditions for all Clinics/Workshops

• The booking needs to be in written form via the booking form or per email to info@quintalusitania.pt.
• Full prepayment is required at the time of booking.

• 75% refund for cancellation until 2 months prior to the start of the retreat/clinic/horse riding holiday.
• 50% refund for cancellation of fewer than 2 months, but until 1 month before the start of the retreat/clinic/horse riding holiday.
• 25% refund for cancellation between 29 to 15 days prior to the start of the retreat/clinic/horse riding holiday.
• No refund for cancellation of 14 days or less prior to the beginning of the retreat/clinic/horse riding holiday.
• In case of new travel restrictions due to COVID-19 that lead to the cancellation of the retreat/clinic, the whole retreat/clinic/horse riding holiday fee will be refunded.

In case your booking needs to be canceled due to “force majeure” (like epidemics, thunderstorms, catastrophes, wars, strikes etc) or in the case of unacceptable conditions or danger to the client and in the case of not reaching the required minimum attendance up to 2 weeks prior to arrival, the organizer has the right to cancel the travel contract with immediate effect.

Payments that have already been settled by then will be refunded immediately. Participants are not entitled to any further claim in regard to compensation.

On the basis of the duty to take care, the organizer is liable for a precise preparation of the course, a careful choice of services and the correctness of the specified services. The organizer is not responsible for any misfortunes, obstructions of traffic, delays or possible consequential costs that might occur for the participant.

Participation in services provided by Quinta Lusitânia is at the participant’s risk. If other companies are instructed to carry out additional services, then these companies take over liability for claims in connection with these services. Property belonging to the participant is at all times the participant's responsibility. Quinta Lusitânia is not liable for the loss or damage of property belonging to the participant.

All equipment is to be handled properly. Participants are liable for damage/loss due to negligence. The liability of the organizer for contractual claims of the participant/client for any non-physical damages is limited to triple the course price. This regulation applies in the case that the damage on the participant has been inflicted neither intentionally nor through gross negligence. During the term of the course, the participants are accompanied by personnel of the Quinta.

Instructions by personnel of the Quinta need to be obeyed. If any participant threatens the realization of the course by constantly making trouble or even being a danger to themselves or others, the organizer has the right to cancel the travel contract (in the case of under-aged participants without authorization from parents or legal guardians) and exclude the participant from the course. The participation fee will not be refunded.

By agreeing to the contract, the legal representative or another authorized person (of the under-aged client) gives permission (to the client) to take part in sports activities. Any participation in sports courses is at the client’s own risk. Participants must possess an appropriate athletic ability. The participant declares expressly that there are no existing medical conditions that would adversely impact the undertaking of riding or any other (horse-related) activities in which he/she participates.

Quinta Lusitânia would like to draw your attention to the elevated level of risk entailed in horse-related activities (accidents may lead to injuries, disabilities or even death). Since Quinta Lusitânia does not exert any control over your mastery of these activities, Quinta Lusitânia does not assume any liability. Participants bear full responsibility for accidents, loss inflicted on themselves or third parties or fatal accidents.

Participants are responsible for all associated insurance coverage. Personal accident insurance is contained in the price of participating in the riding courses.

It is recommended that participants carry insurances that cover accidents and health issues incurred abroad (international insurance coverage) and travel cancellation expenses and luggage insurance.

All horses, that are brought to Quinta Lusitânia, have to be vaccinated against Equine Influenza Virus and must be free from infectious diseases. In case of doubt, the owner must provide valid proof of the soundness of the horse, that has been issued by a veterinarian. The costs for this proof have to be paid by the owner of the horse. If he refuses to provide such proof, or in case the horse has an infectious disease, Quinta Lusitânia keeps the right to dismiss the horse from the property, without refunding previously paid course fees. Additional costs, that may arise by the dismissal, are to be paid by the owner.

Furthermore, the full liability for damages on material or persons, caused by the brought horse and during its stay on the Quinta, lies with the horse owner. Quinta Lusitânia points out, that only horses with valid liability insurance should be brought to the Quinta.

We advise our clients to always carry a valid ID and a valid vaccination card when travelling through Europe.

On “change over days” when the arrival of the new guests and the departure of the leaving guests merge, the necessary cleaning and the proper preparation of rooms might lead to delays of availability.

n the interest of Quinta Lusitânia and our clients, we reserve the right to change the itinerary or specific services agreed upon if unforeseen events render it necessary.

The client agrees to be photographed throughout the journey at various activities and sports events. Furthermore, the images can be used for commercial purposes for Quinta Lusitânia. This consent can be cancelled at any time in written form.

The client also agrees to the commercial use (e.g. market research, marketing) of his/her personal data (stock data). With regard to the registered data of the clients, Quinta Lusitânia as the organizer always acts in compliance with the regulations of data privacy and media law. Particularly, personal data is kept in confidence. Again, this consent can be cancelled at any time in written form. If so, the use of the client’s data (as described in this paragraph) will not take place.

The invalidity of particular regulations of the travel contract or of the terms and conditions do not imply the invalidity of the entire travel contract.

Place of jurisdiction for Quinta Lusitânia is Santa Comba Dão, Portugal.